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As distributed technology projects call for our collaboration with a more and more diverse group of people, what are some simple, day-to-day methods for working with folks from very different professions?

This is partially a project management question, I think, so I’d be interested in learning from others’ experiences in large, diverse working groups. When starting a project, what are some methods for information gathering and getting to know new departments? Determining best project roles and communication methods?

What do archivists and curators wish librarians knew? What do librarians need to learn about working with IT departments? What do educational technologists wish IT professionals knew about them? What about cultural differences when working with partners from the corporate sector? How do we incorporate diverse practices into a larger functional whole?

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Like it or not, the typical “outreach session” for any GLAM institution is a single, one-shot, sixty minute workshop. I’ll set aside our desires to be better integrated into the semester curriculum, or museum summer series, or after school high school programs, and have more time. Instead, I’d like to focus on how to make the one-shot as meaningful as possible. (I’m taking on faith that we can can make it meaningful.)

I’d like to in particular talk about creating meaningful one-shot sessions focused on digital cultural heritage objects. In academic libraries, this might be a research session on primary sources. In state archives, an outreach session on genealogy databases. In museums, a digital art workshop for high schoolers.

However, the content is less important to me than the format — how do GLAMs create a short but powerful learning experience that will encourage participants to come back and see us again? How can online tools extend connections with our patrons, and create new spaces for public arts and humanities? I have a few thoughts:

• Give participants a task before the session. (Something as simple as saying “Before attending this museum session, pick your favorite painting to re-mix.”)
• Minimize lecture, maximize hands-on creation. (E.g., “Use digital art tools to create a new painting based on your favorite.”)
• What participants create, they take home as a reminder. (E.g. a nice printout of their artwork, plus a permanent online home for their artwork.)
• Give participants a platform for discussion after the session. (E.g. online commenting and easy Twitter/Facebook/other sharing of their artwork.)

However, I have a feeling that public institutions, archives, and museums are far out ahead of me and my fellow academic librarians! So I’d love to hear about what you’re doing and develop a set of recommendations to bring back for my own teaching and outreach efforts.